Privacy Policy

We use the information we collect to:

• Provide Services - Process estimates, schedule appointments, complete painting and handyman projects
• Communication - Respond to inquiries, send project updates, confirm appointments
• Payment Processing - Handle invoices, deposits, and final payments
• Quality Control - Document work, maintain project records, address warranty claims
• Marketing - Send promotional offers, seasonal reminders, and service updates (with your consent)
• Website Improvement - Analyze usage patterns, improve user experience, optimize content
• Legal Compliance - Maintain records as required by law, respond to legal requests

3.1 What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

3.2 Types of Cookies We Use

• Essential Cookies - Required for the website to function properly (e.g., form submissions)
• Analytics Cookies - Help us understand visitor behavior and improve our site (e.g., Google Analytics)
• Preference Cookies - Remember your settings and choices

3.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. Most browsers allow you to refuse or delete cookies.

We may use third-party service providers to help us operate our business:

• Payment Processors - Secure handling of credit card and payment information
• Analytics Services - Google Analytics and similar tools to understand website traffic
• Email Services - Marketing and transactional email platforms
• Cloud Storage - Secure storage of project photos and documents

These third parties have access to your information only to perform tasks on our behalf and are obligated to protect and secure your data.

We implement appropriate technical and organizational security measures to protect your personal information:

• • Encryption - SSL/TLS encryption for data transmitted over the internet
• • Secure Storage - Password-protected systems and encrypted databases
• • Access Controls - Limited employee access to personal information on a need-to-know basis
• • Regular Updates - Software and security patches kept current

Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access - Request a copy of the personal information we hold about you
• Correction - Request correction of inaccurate or incomplete information
• Deletion - Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out - Unsubscribe from marketing communications at any time
• Data Portability - Request your data in a structured, commonly used format

To exercise these rights, please contact us using the information provided at the end of this policy.

We may send you promotional emails about our services, special offers, and painting tips. You can opt out at any time by:

• • Clicking the "unsubscribe" link in any marketing email
• • Contacting us directly with your opt-out request
• • Updating your preferences in your account settings (if applicable)

Note: Even if you opt out of marketing emails, we may still send you transactional messages related to your service appointments, estimates, and invoices.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We retain your personal information for as long as necessary to:

• • Fulfill the purposes outlined in this privacy policy
• • Honor our warranty obligations (minimum 1 year from project completion)
• • Comply with legal, accounting, or reporting requirements
• • Resolve disputes and enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• • Updating the "Last Updated" date at the top of this page
• • Posting a notice on our website
• • Sending an email notification for material changes (if you've provided your email)

We encourage you to review this policy periodically to stay informed about how we protect your information.